{"id":17462,"date":"2013-11-24T08:00:53","date_gmt":"2013-11-24T14:00:53","guid":{"rendered":"http:\/\/quechilero.com\/blog\/?p=17462"},"modified":"2013-11-11T13:23:29","modified_gmt":"2013-11-11T19:23:29","slug":"soluciones-simples","status":"publish","type":"post","link":"https:\/\/quechilero.com\/blog\/2013\/11\/24\/soluciones-simples\/","title":{"rendered":"Soluciones simples"},"content":{"rendered":"<p>Uno de los m\u00e1s memorables casos de estudio de la gesti\u00f3n japonesa fue el caso de la caja de jab\u00f3n vac\u00eda, que ocurri\u00f3 en una de las m\u00e1s grandes empresas de cosm\u00e9tica de Jap\u00f3n. La compa\u00f1\u00eda recibi\u00f3 la queja de un consumidor que compr\u00f3 una caja de jab\u00f3n y estaba vac\u00eda.<\/p>\n<p>Inmediatamente las autoridades aislaron el problema a la cadena de montaje, que transportaba todas las cajas empaquetadas de jab\u00f3n al departamento de reparto. Por alguna raz\u00f3n, una caja de jab\u00f3n pas\u00f3 vac\u00eda por la cadena de montaje. Los altos cargos pidieron a sus ingenieros que encontraran una buena y r\u00e1pida soluci\u00f3n del problema.<\/p>\n<p>Los ingenieros se lanzaron a su labor para idear una m\u00e1quina de rayos X con monitores de alta resoluci\u00f3n manejados por dos personas y as\u00ed vigilar todas las cajas de jab\u00f3n que pasaran por la l\u00ednea para asegurarse de que no fueran vac\u00edas. Sin duda, trabajaron duro y r\u00e1pido.<\/p>\n<p>Pero cuando a un empleado com\u00fan en una empresa peque\u00f1a se le plante\u00f3 el mismo problema, no entr\u00f3 en complicaciones de rayos X, robots, equipos inform\u00e1ticos o complicados; en lugar de eso plante\u00f3 otra soluci\u00f3n: Compr\u00f3 un potente ventilador industrial y lo apunt\u00f3 hacia la cadena de montaje. Encendi\u00f3 el ventilador, y mientras cada caja pasaba por el ventilador, las que estaban vac\u00edas simplemente sal\u00edan volando de la l\u00ednea de producci\u00f3n.<\/p>\n<p style=\"text-align: center;\"><em>No complique su trabajo: conciba la soluci\u00f3n m\u00e1s simple al problema. Aprenda a centrarse en las soluciones, \u00a1no en los problemas!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uno de los m\u00e1s memorables casos de estudio de la gesti\u00f3n japonesa fue el caso de la caja de jab\u00f3n vac\u00eda, que ocurri\u00f3 en una de las m\u00e1s grandes empresas de cosm\u00e9tica de Jap\u00f3n. La compa\u00f1\u00eda recibi\u00f3 la queja de un consumidor que compr\u00f3 una caja de jab\u00f3n y estaba vac\u00eda. Inmediatamente las autoridades aislaron &#8230; <a title=\"Soluciones simples\" class=\"read-more\" href=\"https:\/\/quechilero.com\/blog\/2013\/11\/24\/soluciones-simples\/\" aria-label=\"Leer m\u00e1s sobre Soluciones simples\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2],"tags":[16,9,21,34,36],"series":[],"class_list":["post-17462","post","type-post","status-publish","format-standard","hentry","category-limones","tag-equipo","tag-idea","tag-problema","tag-solucion","tag-trabajo"],"episode_featured_image":false,"episode_player_image":"https:\/\/i0.wp.com\/quechilero.com\/blog\/imagenes\/podcast.png?fit=1831%2C1831&ssl=1","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"amazon":{"key":"amazon","url":"","label":"Amazon","class":"amazon","icon":"amazon.png"},"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"castbox":{"key":"castbox","url":"","label":"CastBox","class":"castbox","icon":"castbox.png"},"deezer":{"key":"deezer","url":"","label":"Deezer","class":"deezer","icon":"deezer.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"listen_notes":{"key":"listen_notes","url":"","label":"Listen Notes","class":"listen_notes","icon":"listen-notes.png"},"pandora":{"key":"pandora","url":"","label":"Pandora","class":"pandora","icon":"pandora.png"},"podbean":{"key":"podbean","url":"","label":"Podbean","class":"podbean","icon":"podbean.png"},"podcast_republic":{"key":"podcast_republic","url":"","label":"Podcast Republic","class":"podcast_republic","icon":"podcast-republic.png"},"rss":{"key":"rss","url":"","label":"RSS","class":"rss","icon":"rss.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"tunein":{"key":"tunein","url":"","label":"TuneIn","class":"tunein","icon":"tunein.png"},"youtube":{"key":"youtube","url":"","label":"YouTube","class":"youtube","icon":"youtube.png"},"iheartradio":{"key":"iheartradio","url":"","label":"iHeartRadio","class":"iheartradio","icon":"iheartradio.png"},"ivoox":{"key":"ivoox","url":"","label":"iVoox","class":"ivoox","icon":"ivoox.png"}},"rssFeedUrl":"https:\/\/quechilero.com\/blog\/feed\/podcast\/si-la-vida-nos-da-limones","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"JSBAoYNSkL\"><a href=\"https:\/\/quechilero.com\/blog\/2013\/11\/24\/soluciones-simples\/\">Soluciones simples<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/quechilero.com\/blog\/2013\/11\/24\/soluciones-simples\/embed\/#?secret=JSBAoYNSkL\" width=\"500\" height=\"350\" title=\"\u00abSoluciones simples\u00bb \u2014 Si la Vida nos da Limones...\" data-secret=\"JSBAoYNSkL\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/quechilero.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n"},"jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/pDKli-4xE","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":20106,"url":"https:\/\/quechilero.com\/blog\/2015\/05\/13\/el-fabricante-de-jabon\/","url_meta":{"origin":17462,"position":0},"title":"El fabricante de jab\u00f3n","author":"Pepe Barrascout Ortiz","date":"13 mayo 2015","format":false,"excerpt":"Dios cre\u00f3 al hombre libre. Frente a la verdad puede abrirse o cerrarse, aceptar o negar. Este es el misterio del hombre frente a la generosa oferta de salvaci\u00f3n que Jes\u00fas, el Hijo de Dios nos hace. Si el Evangelio, levadura santa de Dios, no penetra en los corazones, jam\u00e1s\u2026","rel":"","context":"En \u00abLimones\u00bb","block_context":{"text":"Limones","link":"https:\/\/quechilero.com\/blog\/category\/limones\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9430,"url":"https:\/\/quechilero.com\/blog\/2012\/01\/27\/diez-cosas-que-se-deben-comprar-a-granel\/","url_meta":{"origin":17462,"position":1},"title":"Diez cosas que se deben comprar a granel","author":"Pepe Barrascout Ortiz","date":"27 enero 2012","format":false,"excerpt":"Cuando se trata de comprar a granel, los ahorros pueden acertar o fallar. Abastecerse en las cosas equivocadas pueden llevar a los desechos y desperdicios.\u00a0Sin embargo, si tomas tu listado de productos de un lado y la lista de ofertas del supermercado del otro y realizas compras al por mayor\u2026","rel":"","context":"En \u00abLimones\u00bb","block_context":{"text":"Limones","link":"https:\/\/quechilero.com\/blog\/category\/limones\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17474,"url":"https:\/\/quechilero.com\/blog\/2013\/11\/30\/cuando-cometes-un-error\/","url_meta":{"origin":17462,"position":2},"title":"Cuando cometes un error&#8230;","author":"Pepe Barrascout Ortiz","date":"30 noviembre 2013","format":false,"excerpt":"Un conserje del Banco First Security en Boise, Idaho, en una ocasi\u00f3n, por accidente, puso en la basura una caja de ocho mil cheques que val\u00edan ochocientos cuarenta mil d\u00f3lares. Esa noche, el operador del triturador de papeles con diligencia vaci\u00f3 la caja de cheques en su m\u00e1quina cortando as\u00ed\u2026","rel":"","context":"En \u00abLimones\u00bb","block_context":{"text":"Limones","link":"https:\/\/quechilero.com\/blog\/category\/limones\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":127,"url":"https:\/\/quechilero.com\/blog\/2006\/08\/09\/servicio-al-cliente\/","url_meta":{"origin":17462,"position":3},"title":"Servicio al Cliente","author":"Pepe Barrascout Ortiz","date":"9 agosto 2006","format":false,"excerpt":"Muchas veces al prestar servicio al cliente nos encontramos con cada caso. Y cuenta la leyenda que una vez... Un usuario medio listo llama a Compaq para pedir ayuda ya que el teclado no funcionaba. El t\u00e9cnico le pregunta sobre las condiciones en las que lo conserva, y el usuario\u2026","rel":"","context":"En \u00abLimones\u00bb","block_context":{"text":"Limones","link":"https:\/\/quechilero.com\/blog\/category\/limones\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":16739,"url":"https:\/\/quechilero.com\/blog\/2013\/06\/02\/buscando-en-las-gavetas\/","url_meta":{"origin":17462,"position":4},"title":"Buscando en las gavetas","author":"Pepe Barrascout Ortiz","date":"2 junio 2013","format":false,"excerpt":"Dos abuelos. Cuarenta a\u00f1os de convivencia fecunda y fiel. Se conoc\u00edan lo suficiente, como para darse todav\u00eda la sorpresa de un malentendido. Era justo lo que hab\u00eda sucedido esa ma\u00f1ana. El abuelo era un hombre jovial y bastante espont\u00e1neo. 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El Presidente del pa\u00eds, queriendo demostrar su inteligencia, comenz\u00f3\u2026","rel":"","context":"En \u00abLimones\u00bb","block_context":{"text":"Limones","link":"https:\/\/quechilero.com\/blog\/category\/limones\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/posts\/17462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/comments?post=17462"}],"version-history":[{"count":0,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/posts\/17462\/revisions"}],"wp:attachment":[{"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/media?parent=17462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/categories?post=17462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/tags?post=17462"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/quechilero.com\/blog\/wp-json\/wp\/v2\/series?post=17462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}